Greater Anglia Promotes Customer Service Jobs at Westfield London Job Show

Greater Anglia highlighted various customer service roles at the Westfield London Job Show, engaging with potential candidates and demonstrating the rewards and benefits of working in the railway industry.

 

Greater Anglia, the leading train operator in the East of England, made a significant appearance at the Westfield London Job Show, focusing on promoting its range of customer service positions. The event, which took place on February 2 and 3 at Westfield Stratford, attracted around 250,000 job seekers over two days, offering an excellent platform for Greater Anglia to connect with potential employees.

Visitors to the job show had the opportunity to interact with Greater Anglia's staff, who shared insights into the variety of public-facing roles available, including Platform Hosts, Ticket Gate Operators, and On-Board Hosts. These engagements provided attendees with a deeper understanding of the job roles and helped dispel common misconceptions about working in the rail sector.

As a sponsor of the event, Greater Anglia also conducted a seminar led by Paula Wilson, Area Customer Service Manager. The session offered an in-depth look at the customer service roles within the company, highlighting the various rewards, benefits, and the inclusive work environment that Greater Anglia fosters. This includes the company's efforts as a Disability Confident Level 2 employer, its partnership with Work 180, and the support provided through various network groups for employees.

Rose Merchant, Talent Attraction Manager at Greater Anglia, expressed enthusiasm about participating in the Westfield London Job Show, stating the importance of showcasing the attractive career opportunities available within the railway industry. The event served as an ideal backdrop for Greater Anglia to reach out to talented individuals eager to embark on a fulfilling career in front-line station roles, further strengthening its commitment to enhancing customer service across its network.