London Gatwick Unveils Detailed Accessibility Guides to Enhance Passenger Experience

London Gatwick Introduces New Access Guides for Passengers

London Gatwick has launched a series of Detailed Access Guides aimed at making the airport more navigable for passengers who require additional assistance. These guides, developed in collaboration with AccessAble, the UK’s largest provider of accessibility information, cover 30 distinct areas within the airport.

What the Guides Offer

The Detailed Access Guides provide comprehensive information on various airport zones, including car parks, security checkpoints, and departure gates. Each guide offers crucial details such as:

• Flooring types
• Signage visibility
• Light and noise levels
• Step-free access
• Walking distances
• Seating availability
• Accessible toilets

These guides are designed to assist passengers in moving confidently through London Gatwick, catering to the specific needs of those who may require extra support.

A Collaborative Effort

The guides were meticulously prepared by trained surveyors from AccessAble, ensuring accuracy and reliability. With on-site checks and detailed photographs, the guides present a factual and practical resource for travelers.

London Gatwick's Commitment to Accessibility

Anna-Ruth Cockerham, Accessibility Manager at London Gatwick, expressed her enthusiasm for the launch, stating:

“September and October are typically our busiest months for welcoming passengers who require some extra assistance, so we are delighted to launch our new Detailed Access Guides to help make those journeys through the airport easier. We know everyone’s accessibility needs are different, which is why having detailed, accurate information is so important. These guides will help London Gatwick achieve its vision to be the airport for everyone, whatever your journey.”

Enhancing the Travel Experience

Dr. Gregory Burke, Founder and Executive Chair of AccessAble, also shared his thoughts on the collaboration:

“We are delighted to work in partnership with London Gatwick to launch Detailed Access Guides at the airport. This crucial information will enhance the experience of the hundreds of thousands of passengers requiring assistance who travel through Gatwick each year. The AccessAble website offers the opportunity to create real change in the way that disabled people travel, and we hope this exciting program with London Gatwick, one of the most important transport hubs in the UK, represents a significant moment on this journey.”

The introduction of these guides marks a significant step in improving airport accessibility, aligning with London Gatwick's mission to cater to the diverse needs of all its passengers.