MyFlight Enhances Travel Experience at Helsinki Airport with Personalized Updates

MyFlight Service Enhances the Passenger Experience at Helsinki Airport

Finavia has introduced the free MyFlight service at Helsinki Airport, designed to provide passengers with personalized information and updates to ensure a smoother travel experience.

Personalized Travel Assistance

The MyFlight service offers a wide range of customized information for passengers, enhancing their experience at Helsinki Airport. “Helsinki Airport has a lot of new services, shops, and restaurants catering to different needs. MyFlight offers personalized tips to help passengers enjoy their time at the airport and ensures a smooth, hassle-free journey,” says Anna Tuomi, Finavia’s Head of Marketing.

Key Features of MyFlight

Passengers using MyFlight receive an email containing useful tools and information, including:

• A checklist for air passengers
• An airport map
• The latest updates on airport services

As the departure time approaches, MyFlight sends reminders about boarding times, gate changes, and any updates to departure information, allowing passengers to stay informed and plan their time at the airport effectively.

A Stress-Free Journey

“We aim to offer passengers an unhurried experience at our airport,” says Tuomi. “MyFlight helps plan the journey before even arriving at the airport, providing real-time information that allows passengers to spend their pre-flight time as they wish.”

Future Developments

Finavia is committed to further enhancing the MyFlight service. “We see MyFlight as a valuable addition to the passenger experience at our airport, and our goal is to continue developing the service based on passenger feedback and needs,” Tuomi adds.

With MyFlight, Helsinki Airport passengers can look forward to a more organized and enjoyable travel experience, tailored to their individual preferences and requirements.