Train Derailment Causes Major Disruption on SWR Network

Following a partial train derailment near Walton-on-Thames, tracks between Surbiton and Woking will remain closed for the rest of Monday, impacting services across the SWR network.

Partial Train Derailment Near Walton-on-Thames Disrupts SWR Services

A partial train derailment in the Walton-on-Thames area early on Monday, 4th March 2024, has led to the closure of all rail lines between Woking and Surbiton, causing significant disruptions across the South Western Railway (SWR) network. The incident has forced a halt to services connecting London Waterloo with destinations including Exeter St Davids, Portsmouth Harbour, and Weymouth, among others.

SWR and Network Rail officials are actively working to address the aftermath of the derailment, focusing on the recovery of the derailed train and the repair of the extensively damaged tracks. The complex restoration efforts are aimed at resuming regular services by the start of the day on Tuesday, 5th March, though officials caution that the completion of repair works within the expected timeframe is not guaranteed.

Stuart Meek, SWR’s Chief Operations Officer, expressed his regret over the inconvenience caused to passengers and emphasized the company's commitment to swiftly and safely restoring service. He praised the quick response of the train's driver and the professionalism of SWR staff in ensuring passenger safety, underscoring the rarity of such incidents and the importance of preparedness and customer communication in managing unexpected situations.

Travelers intending to use the affected routes are strongly advised to check the latest journey information before departing, as ongoing works may extend beyond the initially projected completion time, potentially affecting travel plans on Tuesday, 5th March. SWR has committed to providing updates as the situation evolves, urging customers to stay informed to minimize disruption to their schedules.