TAM Airlines adds Premium Business class for US flights

TAM Airlines has introduced a Premium Business concept for its transatlantic flights from Europe to South America and the United States.

 

The goal is to offer the same service standard to all of the LATAM Airlines Group, which consists of LAN and TAM Airlines. With the introduction of these new features, TAM is looking to offer upgraded and more efficient services to its customers.

 

One of the main changes is the introduction of more meal alternatives in the company's flights and also a brand new menu option every month. The Premium Business class service also offers new procedures for the crew. Tablets will be used by the crew so passengers can report any incidents during the flight so that they can be handled fast and efficiently. Another addition is serving children’s meals first so that parents can enjoy their meal afterwards.



New ingredients will also be used for TAM’s menus, varying from traditional homemade biscuits and Brazilian fish to regional dishes such as cará purée and jambu pesto. When breakfast time comes, passengers will have the option to choose from a selection of locally made muffins. For dessert, TAM will offer fresh fruit and Häagen-Dazs ice cream. New snacks will also be added on the redesigned menu, including a selection of cheeses, gourmet cold or hot sandwiches and other tasty options, which differ with the length of the flight.

 

On the wine list, TAM will add European wines as well as Chilean and Argentine  wines selected by the famous Brazilian sommelier, Arthur Azevedo.

 

The seats on the Boeing 777 aircraft will be increased by 15 per cent for passengers flying TAM’s Premium Business concept. The new seats will be added starting this month and by mid-2015 it is expected they will be implemented onto all Boeing 777 aircrafts.

 

“The start of Premium Business class and the integration of our in-flight service gets the best from TAM and LAN in terms of both customer service and menu. This results in a world-class product combined with the comfort and  excellence that our business class customers expect.” said Jerome Cahier, vice president of marketing at LATAM Airlines Group.