
Helsinki Airport Voted Fifth Best Globally by Business Travellers

Helsinki Airport earns recognition as the fifth best airport worldwide for business travellers in 2023, according to a Skytrax survey, excelling in customer service and amenities, and ranking as the best in Europe.
Helsinki Airport Distinguished Among Top Global Airports for Business Travel
In a significant accolade for Helsinki Airport, business travellers have propelled the facility to the forefront of global airport rankings, placing it fifth worldwide and first in Europe for 2023. This distinction not only underscores Helsinki Airport's exceptional service and amenities but also marks it as the only European airport to feature in the top five, according to a survey conducted by the international air passenger review firm Skytrax and published by BusinessFinancing.co.uk.
In 2023, Helsinki Airport witnessed a substantial passenger flow, with 15.3 million travelers, of which approximately a quarter were business travellers. This underscores the airport's pivotal role in catering to the specific needs of the business community. The airport’s executive director at Finavia, Ulla Serlenius, emphasized the relentless efforts to enhance the customer experience, noting the particular appreciation from business travellers for the efficient check-in, security processes, and the professionalism of the staff.
Helsinki Airport's unique offerings for business travellers include priority services, exclusive lounges, quiet working spaces, and convenient hotel facilities within the airport premises. The upcoming summer renovations promise even more refined lounge facilities and innovative concepts to support productivity and relaxation.
The airport's comprehensive renovation, part of Finavia’s Helsinki Airport Development Programme, has significantly contributed to its high ranking. The overhaul included upgrades to the departures and arrivals halls, parking facilities, terminal services, and more, reflecting positively in passenger satisfaction surveys over recent years. Helsinki Airport's dedication to excellence has been consistently recognized, with multiple awards for being the best airport in Northern Europe and in its size category across various years.
This prestigious recognition as a top global airport for business travellers highlights Helsinki Airport's commitment to offering a superior travel experience, emphasizing convenience, efficiency, and comfort for all its passengers.