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Schiphol Extends Trial of Autonomous Mobility Vehicles

Airlines & Airports

Enhancing Mobility at Schiphol

Following a successful trial in 2023, Schiphol Airport is set to continue testing autonomous mobility vehicles. Starting in September, ten state-of-the-art wheelchairs from WHILL Autonomous Mobility will be deployed at the airport for a year. This trial aims to explore how autonomous vehicles can simplify travel for passengers with reduced mobility.

Independent Travel Assistance

The autonomous wheelchairs transport passengers to their gates without the need for an assistant, allowing travelers with reduced mobility to navigate the airport independently. Schiphol aims to understand how these vehicles integrate into airport operations and enhance the overall passenger experience.

Trial Details and Preparations

WHILL, the supplier of the autonomous vehicles, will spend the coming months configuring routes. By September, the ten wheelchairs will be available primarily for intercontinental and British travelers. This trial, conducted in the non-Schengen area, is part of ongoing research into making the service a permanent airport feature. Schiphol plans to launch a market consultation to further explore opportunities in this sector.

Features of Autonomous Mobility Vehicles

The autonomous wheelchairs come equipped with a baggage rack for hand luggage and a service screen where passengers can enter their destination, such as a boarding gate. The vehicle navigates independently, using sensors to avoid obstacles and ensure safety. Each wheelchair includes an emergency button and a seat belt. Once the traveler reaches their destination, the vehicle returns to its starting point for the next user. Passenger assistance is provided by Axxicom Airport Caddy.

A Step Towards Enhanced Accessibility

This initiative reflects Schiphol's commitment to improving accessibility and the travel experience for all passengers. By leveraging advanced technology, Schiphol aims to set new standards in airport mobility services.

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